Article 1: object
The following Terms and conditions establish the general terms of sale of the products provided by Maison Olga on www.maisonolga.com
Any order of goods on the website Maison Olga implicitly implies acceptance of these terms and conditions.
Any failure on the part of the seller to respect one of its obligations, mentioned in these terms and conditions, can in no way be interpreted by the buyer as a waiver of the terms and conditions.
These conditions may be subject to change without notice. It is the terms and conditions applicable at the time of the order which are in force.
We invite you to read the clauses below.
Article 2: Identification of the company
Company name MO MAISON OLGA S.R.L.
-Share capital €. 10,000.00 i.v.
-The postal address: Legal Sede: Via M. Corner, 19/21 - 36016 Thiene (VI) - Sede Operativa: Via M. Pasubio, 208 - 36010 Zanè (VI)
-Tel: +39 0445 314186 Fax +39 0445 314212
-Commercial registration number: R.E.A. VI - 344879
-VAT Number IT 03679330245
Article 3: the contract
All orders on the Maison Olga website are in euros.
The customer has the opportunity to confirm his order once the products are selected, and to modify the contents of the basket before validating the order definitively. The personal information required (surname, first name, email address, billing address, delivery address, mode and details of payment) are requested from the customer before the final validation of the order.
Orders received will only be considered validated by Maison Olga when you have received a confirmation email stating that the order has been placed successfully, that payment has been authorized and that the products are available, at least in part.
Article 4: Products
The items offered for sale are those listed on maisonolga.com on the day of consultation by the buyer and within the limits of available stocks. Maison olga strives to present photos of the items that are as true to reality as possible, but these remain non-contractual.
Prices are indicated in Euro. They take into account the Italian VAT, applicable on the day of the order. If the VAT rate were to change, this change would be reflected in the price of the items. Maison Olga reserves the right to modify its prices at any time, however, these prices cannot be modified once the order has been validated. The prices indicated do not take into account the shipping costs which will be added to the total of the order and will be specified to the customer during the final confirmation of his order.
Article 5: Availability of products
All orders are subject to product availability. If the products are no longer in stock, we will refund the amount paid, within 30 days. The rest of the order, if any, will be maintained.
Article 6: Payment
The Maison Olga website uses Stripe and PayPal solutions. By using Stripe and PayPal, the customer has the choice between a payment by Carte Bleue, Visa & Mastercard (no registration required) or a payment directly via his PayPal account to the company Maison Olga (if you already have an account or want to create one ).
PayPal's terms and conditions apply as soon as the redirection to the PayPal payment interface is made.
The Stripe terms and conditions apply as soon as the redirection to the Stripe payment interface is made.
For logistical reasons, it is not possible to add an item to an already validated order. It will therefore be necessary to place another order that will be processed independently.
Article 7: Shipping
The ordered products will be dispatched within 4/5 days maximum from the order validation date.
If one of the products is unavailable or out of stock, the customer will be informed at the earliest possible moment, and may cancel the order. He may then request the exchange of the product or its refund.
The products are delivered to the address indicated by the customer when ordering. It is the responsibility of the buyer to verify that the address mentioned is correct and valid.
Upon receipt of the payment, the company sends the package to the buyer according to the deadlines that were announced when ordering.
Packaging and transport costs are borne by the buyer
Maison Olga declines all responsibility for any delays, theft, loss or damage to the package by the transport provider.
Article 8: Returns
The customer has a right of withdrawal of 14 days, from the date of receipt, to return the products. This period runs from the receipt of the goods. All products can be exchanged or refunded except for those with a mention to the contrary (Promo, outlet ...)
Items will be refunded within 30 days, net of any commissions related to the method of payment, and shipping costs. After 14 days, any item delivered will be considered accepted by the customer and cannot be returned.
Please first contact us via our contact page, mentioning your order number and the reason of your return.
The return of the items within this period must be made with the items in their packaging, accompanied by the original invoice, to the following address:
MAGLIFICIO FIORE / MAISON OLGA
Via M. Pasubio, 208
36010 Zanè (VI)
The costs of sending returned good are the responsibility of the customer.
To be accepted, original articles and packaging must be returned in their original condition without being worn or washed. Only items returned in their original packaging will be accepted. Returns of washed and / or worn clothing will be refused. Maison Olga thus reserves the right to accept or refuse the returned item according to its general condition.
Article 9: Customs & duties
Any order placed on the site and delivered outside the EU may be subject to taxes and customs or duties that are imposed when the package reaches its destination. These customs, duties and any taxes related to the delivery of an item are the responsibility of the customer and are to be borne by him. Maison olga is not required to check and inform its customers of applicable customs duties and taxes. It is the responsibility of customer to inquire with the competent authorities of his country.
Article 10: Jurisdiction and applicable legislation
all orders accepted by Maison Olga SRL are considered to be subject to a contract in Italy and subject exclusively to Italian law.
Article 11: Size Chart